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Jira Service Management Reports

  • SLA metricsready to use
  • Calculationscombine any metrics
  • Clear targetscompliance and XLAs

Select from a range of ready-to-use SLA metrics within the app, combine them with powerful calculations and set clear targets to create insightful custom reports directly on your Jira Service Management dashboard. Track SLA compliance, XLAs, support request volumes, and other key service management metrics – all within a single app to monitor and optimize your ITSM performance.

Reports in this category8

More in the documentation

More Service Management reports, set up step by step

The full library of report configurations for this category lives in our Confluence documentation.

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30+report configurations